FAQS

At Innsbrook Resort, located 50 miles west of the St Louis Gateway Arch, relax and enjoy the outdoors – you are surrounded by towering trees and the beauty of nature. The 8000-acre Village of Innsbrook includes 100 lakes and is a certified Audubon Sanctuary, the first resort to be so designated in the United States. Innsbrook is a community committed to protecting the natural environment – take pleasure in long walks and nature trails, enjoy lake or pool swimming, and take advantage of miles of biking and hiking. Innsbrook also offers many additional family activities, including concerts, a music festival, art and garden shows, camps for kids and outdoor movies. Most events are free or available for nominal cost.

Some of the amenities available at Innsbrook Resort include: Fitness center 18-hole golf course and driving range Golf Pro Shop Tennis Courts Swimming Pool Poolside Grill Hiking trails Public sand beaches and swim docks Clubhouse with full-service restaurant and bar Game Room Country Store & Creamery (open seasonally) Large playground  

Check-in is at 4pm or later. We do allow early check-in (for an additional fee) if housekeeping has time to prepare. We typically cannot guarantee early check-in until the day before your stay. Check-out is by 11am.

If Reservation is cancelled within 30 days of arrival, Deposit Payment will be refunded minus a $200 cancellation fee and Guest is released from financial liability on remaining balance owed. Cancellations with less than 30 day notice will result in 100% loss of all payment. Please be sure to consider our travel insurance option that will further protect you if something changes. This option is available during your check out process.

In order to respect the neighbors, our property owners, and Innsbrook Resort's rental policies, we do not allow large events or gatherings (typically over 10 to 15 people) at our chalets. Feel free to call us at 314-410-8664 if you have general questions about this policy. If there is excessive noise or music, any illegal activity, or evidence of violation of these policies, you may be asked to vacate the premise without any refund and additional charges may be assessed. Please inform us of any change in the number of guests before your arrival to avoid these charges.

Most of our chalets allow up to two dogs for a $55 per night pet fee, which can be added during the reservation process. If you decide to bring your dog after you confirm your reservation, please let us know and we would be happy to make that change. No cats, please. 1743 Treehouse Lodge, 1246 Cardinal Shores Retreat, 1235 Powderhorn Lake Point, Tower Grove 2 Bedroom Charmer, 1121 Bungalow Bill and 1121 Cottleville Cabana are not pet-friendly (perfect for those with a pet allergy!).

Wood is not provided but readily available for purchase by the bundle in Wright City or at Innsbrook's Country Market. We list other resources for procuring firewood in your property's Welcome Book.

All fireplaces are wood burning except for our 2529 Alpine Cottage which has a gas fireplace in the great room.

Innsbrook rule is one car per bedroom plus one. If you have day guests, all cars must fit in the driveway.

Yes, most of our chalets have a bathtub. 1716 has a jetted tub. There are a few that don't have tubs so be sure to let us know if you require one during your stay.

All Chalets are non-smoking.

We provide beach towels. You may also bring your own.

Ice can be purchased at the Country Market only during the summer as it's closed during the winter months. Most of our properties, though not all, have ice makers.

The lakes are good size. They are all great for paddle boating/boarding, kayaking, fishing, swimming, playing at the beach.

Yes

Yes

The fishing poles and supplies that are at the chalets have been left behind by other renters; we don't supply these, but you are welcome to use what you find. We suggest picking some up at Wal-Mart if you plan to fish since we don't provide them. You can pick up bait at the liquor store in Wright City. No fishing licenses are required at Innsbrook.

Innsbrook requires dogs to be on a leash. At our private lakes, dogs are allowed in the water.

Yes, all of our Innsbrook chalets have grills for your use with the exception of 1121 and 4130.

We recommend bringing all your groceries with you for your convenience. It's about a 20-minute drive back to a store. If you stop in Wentzville (Exit 208 or 209) on your way from St. Louis, there is a Schnuck’s and a Dierberg’s there. If you're coming from the west (Columbia), you can exit at 194 for Wal-Mart Supercenter or Kroger. There is also a small convenience store at Innsbrook called the Country Market, near the Main Gate, but it is closed in the winter months.

Uber and Lyft are available at Innsbrook, as long as they know the Chalet address they're going to.

We do not provide babysitting service.

Innsbrook has two casual dining options, The Market Cafe and Creamery and The Clubhouse. Please check hours as they are seasonal and not necessarily open every day. Groceries and other dining options are available 5-10 miles away in Wright City, Warrenton and Wentzville.

Burgers, pizza, bar food. Menu is online.

It varies based on which chalet you are renting. Please let us know if you'd like us to send you a map of the resort.

Not required, but we recommend you make a reservation just in case. http://www.innsbrook-resort.com/dining/clubhouse/.

Cruisin IBK, LLC - Email: CruisinIBK@hotmail.com Phone: 636-541-8298